It’s all about the reader.
All technical content, from admin guides and API references to in-product copy, has unique readers with their own needs and learning styles. Effective writing begins with empathy.
I create technical documentation that is easy to read and understand. I break down challenging technical concepts into clear, digestible content tailored for my target user.
My services
Docs
User guides
Admin guides & operating procedures
API references & developer docs
Release notes
White papers
In-product copy
In-product tutorials
UI style guides
Labels & descriptions
Microcopy
Usability studies
Software user studies
Information architecture testing
A/B testing
Moderated experimentation
Focus groups
Paul Bock“Letha opened my eyes to the importance of strong technical documentation. She is the standard that I compare all other technical writers against.”
CTO, Netsertive
